How To...



I.T. Training for students



Discounts for IT purchases

  • UQ Staff and Students can access online discounts for computers and other IT hardware for personal use. More details can be found on the ITS website.

Library I.T. Walk through





Ask I.T. @ the Library

Ask I.T. is an Information Technology helpdesk for students provided by the Library. We offer face-to-face help and aim to make using technology for study easier.


We can:

  • Troubleshoot personal or Library I.T. equipment issues
  • Lend keys for lockable desks in the postgraduate area
  • Solve problems relating to my.UQ, mySI-net and Learn.UQ
  • Connect your devices to the UQ wireless internet


Visit us at St. Lucia or contact Ask I.T.:


Links to your student systems...


  • my.UQ
    Access your student portal, student email, Learn.UQ and more. See the Using my.UQ guide for help.


  • mySI-net
    Manage your enrolment and pay your fees


  • Student Email+
    Information on redirecting or using your student email on a mobile device.