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Chat information

Chat with Library staff to get immediate assistance including: finding information, referencing, accessing online resources and borrowing.

Chat is available:

  • Monday to Friday 8am–7.45pm
  • Weekends 9am–4.45pm

On Wednesday 12 August, the Brisbane show holiday, chat will be online from 8.30am to 6.45pm.

Chat is not available on public holidays or during University semester breaks.

Frequently asked questions (FAQs)

Search our FAQs or Ask a question at any time. We will respond within 24 business hours.

Our Help pages offer how to guides, training and online tutorials.

You can also get help at your library.