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The University Library is the largest library in Queensland, and one of the largest in Australia. Thirteen branches serve the St Lucia, Ipswich and Gatton campuses and the Brisbane teaching hospitals.
The Library's comprehensive collections include books and journals (print and electronic), hundreds of networked databases, thousands of videos, and many internet resources. Free training in the use of computers and effective information access and use is provided. Resources and services are easily accessible from hundreds of computers in the branch libraries, home, student accommodation and teaching laboratories.
The Library provides specialist materials and services for international students and allocates staff specifically to help you make the most of our resources and services.
Find out about the Library and its services early in your time at the University - it will pay-off many times as you progress through your studies.
Keith Webster
University Librarian and Director of Learning Services
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If you are a currently enrolled student at the University of Queensland, your student card automatically entitles you to borrow material from any University of Queensland branch library.
Students enrolled in the Foundation year program can apply online using the application form for Foundation Year membership.
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The Library comprises 13 subject-based branch libraries, located on the St Lucia, Gatton and Ipswich campuses and in three teaching hospitals. In addition, it has an eZone, several warehouses for lesser-used material, as well as the University Archives and the AskIT Service.
Consult the Locations page for more details.
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Students borrow from the collection by presenting their student cards. Generous borrowing privileges facilitate student learning.
Find out more by accessing our borrowing guides.
If you have any questions about borrowing or about your library record, you can ask at the Loans Desk in any branch library.
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To access some Library services, you will need to prove that you are a member of the University of Queensland Library.
To borrow, you will need your student card.
For the following online activities:
- Placing requests via the catalogue on items that are currently on loan
- Checking, renewing loans, cancelling holds and checking document delivery requests
- Accessing some databases, electronic journals and electronic books (licenses restrict access to current UQ staff and students)
you will need either:
- UQ username and password; or
- Library number and PIN
For more details, visit the PINs and Passwords page.
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The Library has a wide of videos and CDs in many different languages.
Use the Library catalogue to find them:
- Type your search words
- Select the format
- Select the langauge
- Click on the Search button
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For further information, contact the Library by:
- email international@library.uq.edu.au
- telephone +61 7 3365 6949
- fax +61 7 3365 3658
- mail:
Executive Manager
International Services
University of Queensland Library
St Lucia Queensland Australia 4072
You may need to access material in languages other than English. The Library has installed software called Microsoft Global IME to enable languages using different scripts, such as Arabic, Chinese, French, Greek, Hebrew, Italian, Korean, Japanese, Spanish, Thai, Russian and Vietnamese.
Help is available on how to use the software.
Many staff speak more than one language and may be able to assist you in your own language. Please visit Language Help, or ask at the Information Desk of any branch library for more information on which languages are spoken by our staff members. Staff are regularly trained in cross-cultural communication to improve the quality of our service.
If you use Microsoft computer applications—such as Word, Excel or PowerPoint—you can activate Microsoft Global IME, which allows you to write in languages other than English.
Help is available on how to use the software.
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If you have questions about finding information or accessing resources, our librarians can help you.
Staff at Information Desks in all branch libraries offer personal or telephone assistance.
You can email your questions or chat online with a librarian via our Ask a Librarian service.
Additional help for international students is also available from the Library's International Student Liaison Officers on email or telephone:
- Biological and Health Sciences (St Lucia): 3365 2496
- Physical Sciences and Engineering (St Lucia): 3365 3992
- Social Sciences and Humanities (St Lucia): 3365 6346
- Gatton: 5460 1272
- Ipswich: 3381 1281
Ask I.T. offers computing help and training for UQ students, including:
- A choice of help services:
- Help desks - located on the St Lucia, Gatton and Ipswich campuses
- Telephone - (07) 3365 8811
- Email
- IT training classes - including:
- Working with Microsoft Windows
- Computing @ UQ
- Microsoft Office software - Word, Excel, PowerPoint
- mySI-net
- Star Office
For more information, visit the Ask I.T. website.
Success in your studies is dependent on the ability to locate and analyse relevant resources. Teaching emphasises problem-solving and independent research.
The Library offers a range of information skills training to help you conduct your own research effectively:
- Tours and Orientation sessions
- Discovering the Library - a one-hour introductory class on using the Library's website including the catalogue
- Enhancing your Assignments - a one-hour class on using databases to find information for your assignment
- Mastering your Research Skills - a one-hour class on using the Internet effectively and efficiently
- Information Skills for Researchers and Postgraduates - a ten-hour modular course covering information retrieval, databases, citation indexes, Internet skills and personal reference databases
Class dates, times and locations are listed in the Training Calendar.
Liaison librarians work closely with lecturers and run tailored information skills classes within specific courses.
Librarians work with Learning Advisers at the University's Student Support Services to help students become independent and confident learners able to achieve their academic goals. The Learning Assistance staff help students to understand the standards and demands of the educational system and to develop appropriate approaches to meet these demands. Call in to see the receptionist or phone for an appointment on 3365 1704 (St Lucia), 5460 1046 (Gatton) or 3381 1011 (Ipswich).
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Additional scholarship information is available from the UQ Scholarships for international students page.
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Facilities are available on most computers in all branches of the Library
for students to check their e-mail.
Only web email is available. You will be unable to set up e.g. Outlook
Express to POP your email from another account.
Keep up with the latest news from home via the Library's Online News page, or read one of the many newspapers, both print and electronic.
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