Website accessibility

The Library website complies with W3C Web Content Accessibility Guidelines. The Library is aware that many students rely upon screen reading programs that run over the text only interface; if you experience any problems please contact help@askit.uq.edu.au.

Assistance with using Library resources

Library staff are available for consultation.

If you have questions about finding or accessing information and resources, our librarians can help you - in person or by phone. You can email your questions or chat online with a librarian via our Ask a Librarian service.

Library staff specially designated to look after the interests of persons with disabilities:

Information Skills Training

Success in your studies is dependent on the ability to locate and analyse relevant resources. Teaching emphasises problem-solving and independent research.

The Library offers a range of information skills training to help you conduct your own research including:

• Tours and Orientation sessions
• Online Tutorials - https://www.library.uq.edu.au/help/online-tutorials
• Introductory classes - see the Training Calendar for dates, times and locations.

Our librarians work closely with lecturers and run tailored information skills classes within specific courses.

Computing assistance

Ask I.T. offers computing help and training for UQ students.

• Contact us
• Attend IT training, including:
  • Microsoft Office: Word, Excel, PowerPoint
  • Prezi for presentations
  • iMovie for video assignments

For more information, visit the Ask I.T. website.

Requesting items, Loans & Catalogue Checking

You can request items from other campuses, check and renew loans and search our catalogue using your web browser. Access to the feedback blog is available throughout our website.

Retrieval, Photocopying & Printing assistance

Please consult our staff if you require assistance with retrieving items from shelves. Photocopying and printing assistance can be arranged in advance if required. Participation assistance can be arranged with the Student Services Learning Hub - Disability.

Peer notetaking

A program is available through the Student Services Learning Hub - Disability for students who are attending lectures but cannot take adequate notes because of their disability. Arrangements are made for a student peer to provide copies of the notes taken in lectures..

Book scanning for research students and staff with visual impairment

The Library scans books for UQ researchers with visual impairment, where there is no electronic version available which meets their needs. This produces a file which can be "read aloud", using screen-reader software. Students register for this service through their Disability Advisor, Student Services. Please send requests to the Library's Access Scanning service.

Australian Communication Exchange National Relay Service

Because the Library has numerous service points, the use of a TTY is not feasible. If you have a speech or hearing impairment, we suggest that you make use of the Australian Communication Exchange National Relay Service to contact the Library by phone.

Student Services - Disability Program

The Library works closely with the University's Student Services Learning Hub - Disability, which provides many services for students with Disabilities.

Student Services - Learning Assistance

Librarians work with Learning Assistance, Student Services to help students become independent and confident learners able to achieve their academic goals. The Learning Assistance staff help students to understand the standards and demands of the educational system and to develop appropriate approaches to meet these demands.