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Requesting items

Requesting items

  • Yes - books and multimedia that are already on loan or on the shelf at another campus
  • No - books and multimedia on the shelf on your home campus (you are expected to retrieve them yourself)

    1. From a catalogue record, click on the requestit_green.gif button at the top of the record.

    2. Identify yourself by entering your UQ username and UQ password.

    3. Select a pickup location. Important points to remember:

    • You must select a pickup location, otherwise you will asked to enter all your details again
    • For items on loan on your campus you must pick up the item at the branch library that has the item. If you do not, the pickup location will be changed to the branch library that holds the item.
    • If you are eligible for the Remote Service, select it as the pickup location. The item will be mailed to you. Selecting this option if you are not eligible, will result in your request being cancelled.

    4. Click on image A list of all the items the Library has of this title will appear.

    5. If a copy is available for requesting, the message in the STATUS column will be either:

    • AVAILABLE; or
    • Due Date (if on loan)

    6. Select the item to request by clicking its radio button

    7. Click image at the bottom of the list

    One of the following messages will appear:

    • If your request is successful:
    Your request for of item was successful
    image
    Your request will be delivered to location when it is available
    • If your request is successful but the item is on loan on your campus and you do not choose its location as your pickup location:
    Your request for of item was successful
    Pickup location changed to location due to library policy
    image
    Your request will be delivered to location when it is available
  • If you have several copies of the same title, additional requests will be cancelled once the first request is filled.

8. Click on Return to record to get back to the catalogue record.

9. You will be notified when the item is ready for collection. The pickup point will be:

  • Your home campus - the pickup location will be the item's branch library
  • Another campus - the pickup location will be the one you have nominated

The item will be held for 7 days.