Information Access Service

About Us Information Access Service is responsible for obtaining materials and providing the logical organization and arrangement of these materials within the collections of The University of Queensland Library for the benefit of its clients. Obtaining materials consists of ordering, receiving, and paying for all items received in the library. Providing the logical organization involves the decision-making process to construct logical organization of library materials within collections. Arrangement of materials constitutes the physical maintenance and processing of all items. Information Access Service is also responsible for providing an effective document delivery supply service to all external libraries and for managing the collection development and circulation policies of the library. The Service is made up of two teams: Information Resources Group Access Group Each team has a processing function in accordance with the statement above, as well as a Library wide function, which includes policy formulation and quality control over all branch libraries. The Copyright Co-ordinator for the University of Queensland is also housed within the Service.  Contact Us Executive Manager: Chris Taylor   Email: c.taylor@library.uq.edu.au   Phone: 3346 4351 Enquiries : See staff lists below Fax : (07) 3365 6888 Postal address : Information Access Service The University of Queensland Library Level 1, Duhig North Building The University of Queensland. St. Lucia. QLD 4072 Senior Manager, Information Resources Jocelyn Priddey Email:  j.priddey@library.uq.edu.au Phone:  (07) 3346 4350 Fax:  (07) 3365 6888         Web Content Coordinator Dagnija McAuliffe Email: d.mcauliffe@library.uq.edu.au Phone: 3346 4309         Electronic Resources Coordinator Dell Schramm Email: d.schramm@library.uq.edu.au Phone: 3346 3678         Subscriptions Librarian Penny Verrall Email: p.verrall@library.uq.edu.au Phone: 3346 3678         Librarians (Subscriptions) Mary Kenyon Email: m.kenyon@library.uq.edu.au Phone: 3346 3173   Andrea Weidlich Email: a.weidlich@library.uq.edu.au Phone: 3346 3173         Librarians (Monographs) Rosemary Meiklejohn Email: r.meiklejohn@library.uq.edu.au Phone: 3346 3675   Helen Stephanos Email: h.stephanos@library.uq.edu.au Phone: 3346 3676         Subscriptions Technician Wendy Penboss Email: w.penboss@library.uq.edu.au Phone: 3346 3675         Senior Library Assistant (Donations) Hilary McLachlan Email: h.mclachlan@library.uq.edu.au Phone: 3346 3675         Senior Library Assistant (Subscriptions Access) Trish Gollschewski Email: t.gollschewski@library.uq.edu.au Phone: 334.63675         Senior Library Assistant (Subscriptions Payments) Susan Davidson Email: s.davidson@library.uq.edu.au Phone: 334.64359 Manager, Access Services Carolyn Jones Email:  c.jones@library.uq.edu.au Phone:  (07) 3346 4369 Fax:  (07) 3365 6888         Coordinator, Resource Sharing Nicole Clark Email: n.clark@library.uq.edu.au Phone: 3346 4308         IAS Systems Librarian Noela Stallard Email: n.stallard@library.uq.edu.au Phone: 3346 3676         Circulation Coordinator Helen Cook Email: h.cook@library.uq.edu.au Phone: 3346 4352         Circulation Technician Karen Desfontaines Email: k.desfontaines@library.uq.edu.au Phone: 3346 3674         Document Delivery Technician Sue Beckinsale Email: s.beckinsale@library.uq.edu.au Phone: 3346 4354 Copyright Co-ordinator Tom Joyce Email:  t.joyce@library.uq.edu.au Phone:  (07) 3365 6755 Fax:  (07) 3365 6888 Location and Layout IAS - Exterior Information Access Service occupy the northern end of Level 1 of the Duhig Building, numbered 12 on the University map. The area is not accessible to the public. Please ask at the Social Sciences and Humanities Library Information Desk if access is required. Information Resources Group The Information Resources Group is responsible for: ordering, receiving, cataloguing, processing invoices for and physically processing all items received by the Library through subscription or on a periodic basis. maintaining the online records for these items. processing gift and exchange materials. obtaining electronic resources, and providing access to them. supplying external libraries' requests for materials from the University of Queensland Library collections. managing the Warehouse collection, including retrieving items for use by clients. through the Senior Manager, Information Resources, maintaining overall control of the Library's collection development policy. through the Manager, Document Delivery, managing the document delivery policy of the Library. Access Group The Access Group is responsible for: ordering, receiving, cataloguing, processing invoices for and physically processing all monograph items (in all formats) received for all branch libraries. maintaining the online records for these items. through the Coordinator, Library Membership & Circulation, handling overall membership, circulation complaints and suggestions, notices, account letters and queries, addition and maintenance of patron records, and ordering and distributing library cards. through the Web Content Coordinator, maintaining all aspects of intellectual access to the library's collection. through the Manager, Access Services, maintaining all aspects of the library system. Copyright Co-ordinator The University of Queensland's Copyright Co-ordinator provides educational copying advice and training to all University staff. For more information on copyright see Copyright@UQ For legal advice contact John Dobbie Legal Copyright Officer, or phone (07) 336 52571.