Choose your preferred speed and cost of delivery, the ordering method and how you receive your requested material from the following options. Please note that working day means Mon-Fri and that close of business is 5pm local time.
| Service Type | Supplier turnaround time | Prices² ³
(GST inclusive) |
Delivery modes |
| Express | 2 hours
The item or a negative response is sent within 2 hours of receiving the request. |
$16.50 plus $33.00 levy,
plus delivery charges if applicable¹. |
Copy: Fax or Ariel
Loan: Negotiated Loan Period: 8 weeks, no renewal, subject to recall after 1 week |
| Rush | 24 hours
The item or a negative response is sent within 24 hours of receiving the request. |
$16.50 plus $16.50 levy,
plus delivery charges if applicable¹. |
Copy: Fax or Ariel
Loan: Express Post or equivalent Loan Period: 8 weeks, no renewal, subject to recall after 1 week |
| Core | 4 working days
Working days are measured in whole days. Request received on Monday, item or a negative response sent by close of business Thursday or, if the item is to be sent by mail, dispatched in time for last collection on Thursday. |
$16.50,
plus delivery charges if applicable¹. |
Copy: Fax, Ariel, or Standard Post or equivalent
Loan: Standard Post or equivalent Loan Period: 8 weeks, no renewal, subject to recall after 1 week |
| QULOC | 2 working days
Given priority over other Core requests. Express and Rush levies as above. Subject to bi-lateral agreement. |
$9.90 | Copy: Ariel
Loan: Insitutional courier Loan Period: 8 weeks, no renewal, subject to recall after 1 week |
Colour copying: $2.50 per page.
| ¹ Recommended delivery prices:
Fax, local: no charge Ariel or E-mail attachment : no charge Express post or equivalent for copies: $8.30 Express post or equivalent for loans up to 3 kg: $12.40 Express post or equivalent for loans over 3 kg: negotiated |
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| ² Volume charges:
Recommended prices for copies are for up to 50 pages in black and white reproduction. An additional charge of $4.00 applies for each additional 50 pages copied. Price for microfiche is per 6 pages. Prices for special copying, eg., fragile material or colour copies, are by negotiation. ³ New Zealand, Fiji, Singapore and New Guinea libraries are charged at Australian rates, minus GST (10%). |
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