I am writing this complaint because I am not satisfied with the library's catering for students studying in swotvac. I was in the biological sciences library on the 30th of october from 8am, until 2 hours later when I was removed from my place because there was a scheduled "end note tutorial for the health sciences" class, for which around 30 people had to leave, to cater for 10 people, leaving many computers and tables unoccupied.

I realise that I failed to read the schedule times for classes for that time period, however I find it unacceptable that the library has scheduled classes during swotvac. Because of this scheduled class, I could not find another area to study, despite arriving at the library at 8am so I could guarantee a spot.

All classes must be scheduled before or after swotvac. The library is used by many students as an environment for study. If people need someone to teach them how to use rather ubiquitous software such as end note, and they do not have the ability to figure it out by themselves using online guides, please schedule it for these people OUTSIDE THE TIMES OF SWOTVAC.

I expect this to be the last time that I am inconvenienced by the incompetence of the biological sciences library.

Thank you