RE: "Opening hours for SSH are ridiculous" (10 May 2010)
There is a comment by a library services user titled “Opening hours for SSH are ridiculous …” posted on the libraries site here dated Monday 10 May 2010. I could not see how to further comment on that post, so I am submitting this post to second that sentiment. The SSH Library at St Lucia was closed on Wednesday 15 August 2012 (People’s Day Show Holiday – i.e. for the ‘EKKA’) and will only be open on Monday 1 October 2012 (newly affixed Queen’s Birthday public holiday) from 1:00pm to 5:00pm.I am so disappointed by this that I was motivated enough to make this post.
Public holidays represent a rare opportunity for students like myself to catch up, maintain and otherwise manage their workloads. A ‘student like myself’ is working full-time and struggling to complete their degree in large part due to UQ’s wholesale adoption of a narrowly focused model for the delivery of curriculum in a rigid, inflexible and uncreative fashion that does not reflect the realities of student life.
I would place QUT’s approach to the provision of resources to its students in direct contrast to UQ’s – a simple example being the availability of a large bank of computers in ‘24/7’ computer labs, and other facilities that are unmanned and available for students to access at their convenience (I am mindful the absence of, or greatly reduced, opening hours on public holidays may reflect industrial agreements and/or employment conditions for library staff, or other mitigating factors unique to UQ). I am studying Humanities (a particularly ‘wordy’ course – books, books, books, journals, journals, journals), so when resources are unavailable (locked behind closed doors) this represents a lost opportunity of considerable impact on me as a student.
I would strongly urge UQ to consider expanding the operating hours of its libraries, with SSH being the prime target.
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Comments
Thank you for your feedback. I am sorry that the opening hours and access to computers has been inadequate for your needs. The situation is currently under review. Your feedback & others will help to provide the evidence of need that will help direct how we allocate resources in 2013. The recent client survey - with over 5500 replies - has also highlighted the need for us to review computer access and opening hours as a priority.
With regards to commputer access, Faculty computer labs are also available here at St Lucia.
Again thank you for your feedback. I hope we are able to provide a service model that better suits your & others needs for the future.
Bill Beach
Associate Director
Teaching & Learning Service (TALS) at St Lucia
The University of Queensland Library