Hi library team, I would just like to express my frustration regarding the lockable desks in the Duhig Building. For the second time this semester, after picking up the key for the desk I've booked for, I've come to find someone already utilising the desk. Usually I have no problems quietly informing those utilising the desk to move on, but today involved a bit of confrontation, and it took some urging to get the person to vacate the desk. He eventually vacated, and I offered to show him how to book a desk on the internet, which he refused. I understand that it's complicated to regulate, but could the library emphasise to all students on how to appropriately use the Graduate Study Centre? Or send a staff member to comb the centre a couple of times a day to see who is using a desk without a key and then inform them of the requirements? Again, I understand that this is a complex issue. But as a postgraduate student, I shouldn't have to worry about potential confrontations with people who clearly cannot respect the Online Booking System tool. Thanks