About Us

Marketing Outreach and Corporate Services is one of three functional support services sections for the University of Queensland Library.

Its chief areas of responsibility are:

• Administrative Support
• Facilities Management
• Financial Management
• Human Resource Management and Staff Development
• Marketing and Community Outreach Services
• Quality Assurance
• Promotions and Publications

The University Librarian is also located within Marketing Outreach and Corporate Services.

Contact Us

University Librarian and Administrative Support

The University Librarian is the chief executive officer of the Library, overseeing all functions of the Library and heading the Library Executive. He reports directly to the Deputy Vice-Chancellor (Academic). The Executive Manage MOCS, oversees the functions of Marketing Outreach and Corporate Services, and is a member of the Library Executive.

University Librarian and Director of Learning Services Mr Keith Webster     Email: universitylibrarian@library.uq.edu.au     Phone: (07) 3365 6551     Fax: (07) 3365 7930

Executive Manager, Marketing Outreach & Corporate Services Ms Mary Lyons     Email: m.lyons@library.uq.edu.au     Phone: (07) 3365 6415     Fax: (07) 3365 7930
Personal Assistant to the University Librarian and Director of Learning Services     and to the Executive Manager, Marketing Outreach & Corporate Services     Mrs Suzanne Green         Email: s.green@library.uq.edu.au         Phone: (07) 3365 6551

Corporate Services Management

This area is responsible for the financial management of the Library, and for the efficient administration of library facilities to support an effective library service and to enhance the University's reputation as an attractive learning environment and community resource.

Corporate Services Management is responsible for:

• The financial management of the Library
• Library design developments
• Library signage
• Print and copy service
• Maintenance
• Contract services
• Workplace Health and Safety
• Security
• Procurement of goods and services

Manager, Corporate Services Mr Glen Dalgleish     Email: g.dalgleish@library.uq.edu.au     Phone: (07) 3365 7529     Fax: (07) 3365 7930

Human Resource Management

This area is responsible for:

• Recruitment and Selection
• HR Processing and Administration
• Employee Relations
• Counselling — confidential
• Workplace Rehabilitation

Human Resources Consultant Mr Peter Moore     Email: p.moore@library.uq.edu.au     Phone: (07) 3365 2420     Fax: (07) 3365 7930

Staff Development

This area is responsible for:

• Training and Development including Library IT course bookings
• Fieldwork Student Placements — Librarian/Library Technician
• Coaching and advice on career planning

Staff Development Consultant Ms Joanne Rutherford     Email: j.rutherford@library.uq.edu.au     Phone: (07) 3365 6209     Fax: (07) 3365 7930

Marketing and Community Outreach Services

This area is responsible for:

• marketing and communication
• promoting Library involvement in UQ activities and events
• overseeing public material for the UQ Library
• managing the UQL Cyberschool and its staff. The UQL Cyberschool is the UQ Library's free educational community outreach program for secondary school students, principals, teacher librarians and parents. The UQL Cyberschool provides access to quality electronic resources for effective teaching and learning through its website www.library.uq.edu.au/schools

Manager, Marketing and Community Outreach Services Ms Tanya Ziebell     Email: t.ziebell@library.uq.edu.au     Phone: (07) 3365 6315     Fax: (07) 3365 7930

Promotions and Publication

The Promotions and Publications Coordinator is responsible for the production of all publicity material for the Library, including information brochures, advertisements for courses, staff newsletters,and the Library's quarterly journal Phoenix. She is also involved in the coordination of University and Library promotions, such as Orientation Week and UQ Expo, as well as other marketing issues.

Promotions and Publications Coordinator Ms Suzanne Parker     Email: s.parker@library.uq.edu.au     Phone: (07) 3365 6344     Fax: (07) 3365 7930

Manager, Planning and Projects

This position is responsible for coordinating the Library's quality management program, conducting research and development projects geared to the improvement of Library services, and maintaining the Library's statistics and program performance measurements.

The main duties include Planning and Quality Management; Reporting; Research and Surveys; Intranet content and information management.

Manager, Planning and Projects Ms Elizabeth Jordan     Email: e.jordan@library.uq.edu.au     Phone: (07) 3346 9076     Fax: (07) 3365 7930

Location and Layout

Marketing Outreach and Corporate Services is located on Level 6 of the Duhig North Building, numbered 2 on the University map