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      ICTE Student Borrowing
 
 
 

    Eligibility

    All students currently enrolled in an ICTE course are eligible to register for Library membership. Services include:

    • Borrowing books, except those in special collections such as "Reference", High Use, 3 and 7 day loans, or marked "Not for Loan"
    • Borrowing videos from the Social Sciences and Humanities High Use Area
    • Access from Library computers to the Internet, including email

    To register, just present your ICTE student card at the Lending Desk on Level 1 of the Social Sciences and Humanities Library. A barcode will be affixed to your student card. It is your Library ID number.

    Material available for loan

    You may borrow any books, except those in special collections such as "Reference", High Use, 3 and 7 day loans, or marked "Not for Loan".

    You may also borrow the following material from the High Use Area in the Social Sciences and Humanities Library:

    • 2 videos
    • a set of headphones

    For material borrowed from the High Use Area there is a maximum loan period of 2 hours, with no renewals. The videos must be viewed in the High Use Area.

    Journals are available for reading or photocopying within the Library only.

    Borrowing from the library is subject to the Library Conditions of Use.

    How to borrow

    You can go to the Loans desk, or, in those branches that have auto loan machines, you can check out items yourself. Just bring your card and follow the instructions.

    Loan Lengths

    For books, the standard loan period is 14 days.

    For material borrowed from the High Use Area, there is a maximum loan period of 2 hours, with no renewals.

    Number of items

    A maximum of 12 items may be borrowed at any one time (this includes the 2 videos, plus 1 pair of headphones from the Social Sciences and Humanities Library High Use Area).

    The number of loans is calculated across all branch libraries.

    Renewals

    You can renew all 14 day loans, unless the item has been requested by another borrower. There is a maximum of 2 renewals for each item.

    Your renewal options are:

    • Select My Record on the Library home page
    • Contact the Telephone Renewal Service on (07) 3346 9200 and follow the prompts. You will need your Library number and the barcodes of the books you wish to renew: or
    • Visit a branch library and renew on the autoloan machine (where available) or ask loans staff to renew for you.
    Checking loans and requests

    Select My Record on the Library home page.

    You will be asked to identify yourself by entering your Library No. and Library Password.

    Items currently on loan and their due date for return will be displayed.

    Returning material

    Please return material borrowed from the Social Sciences and Humanities Library High Use Area through the Return chute in the High Use Area.

    For other material, please return the material to the branch library from which it was borrowed, whenever possible.
    Overdue material

    The aim of the Library's lending policies is to ensure fair access to our resources for all users. You can help make the borrowing service more convenient and fair for yourself and others by noting the due date of borrowed material and returning or renewing it by this date.


    For very overdue material you will receive in the post a bill for the replacement of the material and a non-refundable administrative charge of $20.00:

    • 1 day after the due date for material borrowed from the High Use Area
    • 21 days after the due date for books (14 day loans)

    The text of the bill is below:

    BILL FOR NON-RETURN
    As you have not returned this item we
    are applying a bill for replacement. To avoid
    further action please return the item NOW. A
    $20 administrative charge applies regardless.
    Administrative fees and charges are payable under the University Fee Rules.

    Remember that you can avoid any of the above by returning material on time. 

    If there are extenuating circumstances, talk to Library staff as soon as possible. You will find them prepared to listen sympathetically to genuine difficulties.

    If the item is returned, the administrative charge must still be paid, You will receive a message as follows:

    BILL ADJUSTMENT
    Thank you for returning this item.
    An administrative charge of $20 still
    applies. Please pay this within 2 weeks
    to avoid further action.

    Penalties

    At the point when:

    • 14 day loans or recalled items are 7 days overdue
    • 2 hour loans are 1 day overdue

    The Library will suspend your borrowing access until the material is returned.

    Overdue charges will be imposed from the due date calculated according to the following rates per item:

    • 14 day loans - 20 cents per item per day
    • Recalled items returned after the new due date - 95 cents per item per day
    • 2 hour loans - $2.00 per item per hour

    Re-instatement of access

    If you lose your Library borrowing access, this will be restored when:
    • Items late by more than the defined period have been returned
    • You have made a minimum payment of $10.00 and reduced the total amount due to less than $20.00
    Please note: Individual charges are payable in full.
    Payment options for library charges
    Pay online
    Charges may be paid online via the Internet, 24 hours a day, 7 days a week. Cards accepted are: Mastercard and Visa. To make a payment go to My Record

    In Person
    Cash, EFTPOS, Credit Card or Money Order payments can be made in person at the Loan Enquires Desk, Level 1, Social Sciences and Humanities Library, St Lucia Campus.

    Payments can also be taken at the UQ Ipswich and UQ Gatton Campuses. Please contact the relevant branch to arrange the payment.

    Pay by Phone
    Call 3346 4313 for Mastercard and Visa payments.

    Mail
    Make cheque or money order payable to The University of Queensland. Mail to: Loan Enquires Desk, Level 1, Social Sciences and Humanities Library, St Lucia Campus, The University of Queensland. QLD. 4072.
    Lost or damaged material
    Tell Library staff what has happened as soon as possible. You may be charged for the replacement fee, together with a $20.00 administrative charge. 
 
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Authorised by: University Librarian
Maintained by: UQ Library
  Last Updated: 2 April 2008.