The University of Queensland is a big institution. It is much bigger than your school no matter how big your school was. You need to know how to work in the UQ IT environment.

Don't worry; the Library's Ask I.T. service is there to help you.

Having trouble with your UQ username and password? Go to the Ask I.T. desk in level 2 Duhig Building (near Merlos Coffee Shop) and ask for help.
Are you really comfortable with your skills with Word and Excel? Go to an Ask I.T. session . Classes are also run throughout semester.

A lot of information is also available online - check out their website.