One of the most common enquiries at the Ask I.T. desk this semester has been from students not being able to get to their myMail+ on library computers. In most cases, this is because they needed to log into the Internet Traffic Management System first.

We recommend that you login to Internet Traffic before you login to myUQ. A quick link to the login can be found under ‘Important Info’ on the myUQ login page. Clicking on the ‘myMail+ and login.uq.edu.au’ link results in a popup window where there is a link to the login. Alternatively, you can open another Tab in the browser and go to login.uq.edu.au.

Students who are still having problems getting their email can get help at the Ask I.T. desk on the lower level of the library.