How To...


I.T. Training for students


Library I.T. Walk through





Ask I.T. @ the Library

Ask I.T. is an Information Technology helpdesk for students provided by the Library. We offer face-to-face help and aim to make using technology for study easier.


We can:

  • Troubleshoot personal or Library I.T. equipment issues
  • Lend keys for lockable desks in the postgraduate area
  • Solve problems relating to my.UQ, mySI-net and Learn.UQ
  • Connect your devices to the UQ wireless internet


Visit us at St. Lucia, Ipswich or Gatton, or contact us:

  • Phone: (07) 336 58811 or Australia wide 1300 738 082
  • E-mail:


Links to your student systems...


  • my.UQ
    Access your student portal, student email, Learn.UQ and more. See the Using my.UQ guide for help.


  • mySI-net
    Manage your enrolment and pay your fees


  • Student Email+
    Information on using, forwarding or collecting your student email on a mobile device.