Ask I.T.

• Connect your device to UQ Wireless
  Guides to configure your Laptop, iDevice or Andriod for Eduroam.

 

• Print, scan or copy in the Library
  Guides for print, scan and copy services for students and guests. You can also print from your laptop.

• Book into an I.T. training session
  Improve your skills in MS Word, Excel or PowerPoint, Prezi or iMovie.

 

• Access I.T. training course materials
  Download our I.T. training manuals and course materials.

 

• Upskill online using LearningFast
  Online I.T. Training

• Using Library workstations
  Tips and help for using computers in the Library.

 

• Looking after your computer
  Tips to maintain your computer

 

• Managing and storing your files
  Tips and suggestions for storing and backing up your work.

 

• Student Internet Account
  Information on wired and wireless Internet at UQ

Ask I.T. is an Information Technology helpdesk for students provided by the Library. We offer face-to-face help and aim to make using technology for study easier.

 

We can:

• Troubleshoot personal or Library I.T. equipment issues
• Lend keys for lockable desks in the postgraduate area
• Solve problems relating to my.UQ, mySI-net and Learn.UQ
• Connect your devices to the UQ wireless internet

 

Visit us at St. Lucia, Ipswich or Gatton, or contact us:

• Phone: (07) 336 58811 or Australia wide 1300 738 082
• E-mail: help@askit.uq.edu.au

• Learn.UQ (Blackboard)
  Access your course materials, partipate in group discussions and submit assessment items online. View related guides.

 

• my.UQ
  Access your student portal, student email, Learn.UQ and more.

 

• mySI-net
  Manage your enrolment and pay your fees

 

• Student Email+
  Information on using, forwarding or collecting your student email on a mobile device.

 

• Student internet
  Information on student internet access at UQ.